Last updated 3 September 2026
Competitor watch · Scale

See what your competitors
are doing on Reddit.

Every week Karmy reads the Reddit threads that name your competitors and turns them into one short brief: who praised them, who complained and about what, who is asking for a way out, and where your own product came up next to theirs. With the thread and a draft, so you can be the answer.

Start free on Telegram →
10 days free, no card. The competitor watch comes with Scale.
01 · THE PROBLEM

Your competitor's unhappy customers are posting in public

Somebody is on Reddit right now saying your competitor raised the price at renewal, or that support never answered, or asking straight out what to switch to. That thread is the warmest lead your category produces, and it is open for a few hours before it gets buried under a hundred replies.

Nobody has time to read Reddit for that. So Karmy reads it once a week and hands you the short version, with the threads attached.

WHAT THE WEEKLY BRIEF TELLS YOU
✓ How many threads named each competitor
✓ How many were praise, and how many complaints
✓ What the complaints were actually about
✓ Who is asking for a way out, with the thread
✓ Where your own product came up next to theirs
✗ No mention firehose
✗ No sentiment score with nothing behind it
✗ No percentage without its denominator
WEEKLY BRIEF · ILLUSTRATIVE
Competitor A9 threads · 4 complaints (pricing 3, support 1) · 2 want out
Competitor B3 threads · 1 praise
Your brandnamed in 2, one next to Competitor A
READY TO SWITCH · r/SaaS · 7 comments
“looking for a replacement before renewal” Open thread
02 · HOW IT READS A THREAD

Labels with the sentence that proves them

Each thread gets a stance: praise, complaint, wants to switch, comparison, or a passing mention. Complaints also get a reason: pricing, bugs, support, a missing feature, trust, onboarding. And every label carries the phrase from the thread that justifies it, plus the link, so you can check it in one click.

If a thread only names them in passing, it says so instead of dressing it up. A brief where everything looks urgent is a brief nobody believes.

03 · WHAT YOU DO WITH IT

Four uses, in order of how fast they pay off

Answer the switchers

Someone asking for an alternative to your competitor is a person with the need proven and the timing right. Show up with a useful answer, not a pitch.

Fix your own positioning

If the same complaint about them repeats three weeks running, that is the sentence that belongs on your pricing page.

Feed the roadmap

Complaints sorted by reason are product feedback in the raw, written by people who are not your users yet.

Know where you stand

Being named in 2 of 12 threads tells you something a vanity chart cannot: whether you are in the conversation at all.

SMALL PRINT, SAID OUT LOUD
✓ One report per mission per week
✓ Counts always come with their denominator
✓ Every claim links to the thread behind it
✗ Not a brand monitoring tool
✗ Not a sentiment dashboard
✗ Never posts or replies on your behalf
04 · HONEST LIMITS

What it is not

It is Reddit only. It does not read review sites, press or other networks, and it does not claim to measure your market. It reports what a person would find by reading Reddit carefully for an hour, every week, without you having to do it.

And nothing is published for you: the reply is always posted by a person. Same rule as the rest of how Karmy works.

FAQ

Questions

What exactly does the competitor watch read?

Public Reddit threads from the last week that name one of your competitors: the brand on its own, people asking for an alternative, comparisons, and people saying they are leaving. Karmy reads the thread, not just the title.

How does it decide praise from a complaint?

It reads the thread and labels it: praise, complaint, wants to switch, comparison, or a passing mention. Complaints also get a reason: pricing, bugs, support, a missing feature, trust, or onboarding. Every label comes with the phrase from the thread that justifies it, and a link, so you can check it yourself.

Who picks the competitors?

Karmy derives them from your product and its use cases. They are shown in the report, so you always know who it watched.

How often does it run?

Once a week per mission. Asking for it again inside the same week returns the report you already have rather than burning another scan.

Is this a share of voice percentage?

No. It reports counts with their denominator: named in 2 of the 12 competitor threads this week, one of them next to Competitor A. At ten threads a week a percentage hides more than it shows.

Does it monitor every mention of my brand?

No, and that is on purpose. A firehose of mentions is a channel people mute. For threads where someone is asking for what you sell, that is the daily job Karmy already does.

Where does the report arrive?

A short version in Telegram, with the threads worth answering and their links. The full one in the Karmy Mini App, inside the mission, under Competitors. On Growth you can also route opportunities to Slack.

Which plan includes it?

Scale, at €39 a month, which also covers up to 20 missions and the MCP. See pricing.

KEEP READING

The rest of Karmy

How Karmy works
The daily loop: the thread, the draft, your reply.
Karmy for Slack
Send every opportunity to the channel that owns the product.
Karmy MCP
Ask your assistant what the competition is up to.
Monitoring for agencies
The same watch, one mission per client.
Karmy vs Linkeddit
They sell competitor intel as a separate tier.
Pricing
The competitor watch comes with Scale.

Their unhappy customers are asking, in public, this week.

Start a mission, add the competitor watch on Scale, and get the brief every Monday. 10 days free, no card.

Start free on Telegram → See plans →